Effective Date: 09-01-2025

  1. Eligibility for Refunds:

    • Refunds are available for defective or incorrect items received.
    • Requests must be initiated within 7 days of delivery.

  2. Non-Refundable Items:

    • Products that are used, damaged by the customer, or missing original tags/packaging are not eligible for a refund.

  3. Process:

    • Submit a refund request at [Insert Email].
    • Approved refunds will be processed within 7-10 business days.

  4. Shipping for Returns:

    • Customers are responsible for return shipping costs unless the product received is defective or incorrect.